Support

Contact

Email: support@virtualracecarengineer.com
Facebook: https://www.facebook.com/pg/VirtualRaceCarEngineer

.

Frequently asked questions

Are there any reviews?

You can find reviews on the Facebook Page, on the Steam storefronts for VRCE2018 & SDT2018, as well as the Google Play Store pages for VRCE2018 & SDT2018. If you prefer to watch a video, here is a great review of VRCE2018 & SDT2018

How does it work?

Both applications simply ask the driver how the car is reacting after a few laps on track, such as “How did the car feel?” or “What direction is the corner?”. The user answers the question from a menu of possible answers and the app recommends setup changes based on proven real-world knowledge.

Will it work on my real-life race car?

Absolutely! The apps have been used by amateur and professional motorsport teams numerous times. In fact, the original software was vetted by mechanical engineers of professional motorsports.

Are VRCE and SDT basically the same?

SDT walks you through the steps of setup creation. Literally, starting with one setup subject (Springs for example) and working you through that component before moving you to another subject (Tires for example) then asking more questions. SDT is good to get your own personalized baseline setup.

To get the max out of your setup is where VRCE comes in. VRCE gives even more detailed advice but you get it for the car as a whole, all at once. For example, when you respond with “The car is understeering” you may get an entire list of possible changes, of which you choose which to use. VRCE is great for taking your baseline setup and tuning it to the very best setup for your specific needs.

Is there any way to change the window size or resolution?

Immediately after double-clicking the icon to start the app, hold the ALT key * to bring up the display configuration menu to choose different resolutions, as well as fullscreen.

I have multiple monitors and I’m stuck in fullscreen…

Immediately after double-clicking the icon to start the app, hold the ALT key * to bring up the display configuration menu to select the windowed display.

Can I import in my telemetry data?

Both the VRCE and SDT apps are driver feedback oriented, not telemetry driven. Instead of developing a race setup based on raw data – which may not suit the driver – both apps ask the driver how the car is feeling, for him. In turn, the setups created and tuned are customized to each individual driver’s specific needs.

What games do VRCE and SDT work on?

Both apps can be used with any racing simulator that uses realistic physics (since the advice provided is based on real-world applications), and allows the users to manipulate the setup of the car being driven. Assetto Corsa, Automobilista, Codemasters F1 games, GTR2, GT Legends, iRacing, Project Cars, RaceRoom, rFactor, rFactor 2, Stock Car Extreme, Forza, Gran Turismo, as well as the older titles; GP3, GPL, NR2003, etc

I can not get it to work, who do I contact for support?

You may email me directly and I will get back to you ASAP – usually within a few hours. Please understand I am an individual that sleeps, eats, bathes, and goes out on the weekends, but I will get back to you as soon as I can, promise.

How can I get a refund?

It depends on where you purchased the app. Steam has their own refund policy. Google Play Store has a refund policy as well. For anything else, please email me and I will refund your purchase price.

.

* – PC version only.